Searching and choosing a boat
How do i choose and book a yacht?
- Please think about your upcoming journey in detail: is it a romantic, intimate journey, a shindig with friends, or a family vacation with children? Would you like to go ashore for sightseeing, go diving, or just escape from everyday routine without any additional programs?
- Please define the search area. For example, specify the particular harbor or city in Croatia, if you do not want to search the whole country. It will simplify the search process.
- Please specify the number of travellers. If you‘d like to have a large number of guests, you might want to choose a different yacht than one built for only two of you. Consequently, this point may have a substantial impact on the choice of suitable yachts.
- If you have too many search results, you can use filters. You can specify the desired type of boat, the number of cabins, price-range, and other features. You can even filter the boats by manufacturer, such as Benetteau, Bavaria, or Jeanneau. With the help of the filters, the number of the proposed options will decrease, making it easier to analyze the rest of them in detail.
- After choosing one or several suitable options, you can start booking. We have put forth our best efforts to simplify this procedure and have thoroughly worked out the personal account service. After registration, you gain access to all services and opportunities provided on the website. The booking takes no time-- we will immediately check if the yacht is available and send you the confirmation.
- If you cannot make a choice, you can bookmark your favourite boats. You will be able to share these options with your friends and discuss them with the other participants on the journey.
How much time does booking take?
Once you’ve completed your search and chosen a boat, everything goes very quickly. Upon receipt of your booking request, we immediately contact the charter company and check if the boat is in working order and available for the chosen dates. After that, we immediately send you the confirmation. This procedure usually takes a couple of minutes.
Sailboat or twin-hull boat?
Both types of boats have a range of advantages and disadvantages:
- Twin-hull boats are more comfortable because of the large deck space—ideal for sunbathing. Girls chasing the perfect tan will surely appreciate this feature. Moreover, thanks to its sturdy design, this type of yacht is more stable and reliable on the water. That is why it is possible to get very close to the shore. However, twin-hull boats are subject to larger mooring due.
- Sailboats are more maneuverable and compact. They have the ability to sail faster so you will pay lower fees. Your sailing experience will actually be similar to the experience of our ancestors, including rolling in heavy sea as well.
I liked the boat, but i need some time to think and discuss it with my friends.
We know that it can be difficult to make such decisions at once. Our unique booking system allows reserve options especially for such cases. We can contact the manager of the chosen yacht and ask to book it for a couple of days for free. You will have time to think everything through, while the boat will be held for you.
How large will the boat be?
It depends on the number of the crew members. If there are only two of you, almost any size boat is suitable. If the group includes 12 people or more, the number of the cabins will proportionally increase up to five or six. Please, do not forget about your skipper. If you have a long journey, it is better to provide the skipper with a separate cabin, rather than a temporary coach in a cabin. Please note than not every boat can be booked with such a coach service.
Do i need a skipper?
This is one of the most essential issues. Travelling without a skipper is cheaper; however, you yourself must have the skills required for sailing, and the corresponding license. If you have a license, but cannot submit the required documents or doubt your ability to sail, the manager is entitled to prohibit you to sail on your own and offer skipper’s services. Moreover, travelling with a skipper is more comfortable and secure, as you do not spend your time and effort on sailing. Responsibility-free! It is worth mentioning that a skipper is not only the one who sails, but he is also in charge of the boat’s security, safety of the passengers, and can resolve any controversial issues. Besides, a skipper has excellent knowledge of the local waters and their special features, saving you from stress, embarrassment, and confusion. A skipper makes certain it’s smooth sailing and good vibes only.
Is renting a yacht really cheaper than renting a hotel room?
The yacht rental during the peak season is about €50 per day for one person. It is cheaper than renting a room in most low-cost hotels. Moreover, for this money you get both the hotel and the transport vehicle-- or a kind of high-level “sailing hotel” with daily changing view!
Isn’t it cheaper to directly contact the operator?
No way! Here at rentalyachts.com, we ALWAYS offer prices that are lower than ones in the accessible price list of an operator. We do not exaggerate the number of the sales department employees, we do not cooperate with agents, and we often share any discounts received from the charter companies with you. That is why we have the best prices, which are usually 5-10% lower than market prices. With us, you simply choose the boat, directly ask the boat manager any questions, perform payment, and receive the documents. Without us, or with another company, you miss out on our 24-hour support, secure payment via Raiffeisen Bank, and additional discounts which can be applied to your future journeys!
Whom can i ask about the boat?
If you want to ask about the features of the yacht or get advice from a professional, the best decision is to directly ask the boat manager. The manager knows everything about the boat and can give the most competent answers to any questions. You can submit your questions on the page of the boat or from your personal account. We intentionally decided to provide the opportunity of direct communication with the manager to avoid the so-called “agent effect”. With our company, you get the most accurate information straight from the source!
Communication with manager
Why is it better to talk with the yacht’s manager, than with an agent?
Because the manager knows the boat better than anyone else. We intentionally decided to provide the opportunity of direct communication with the manager to avoid the so-called “agent effect”. You can start a chat from the page of the boat or from your personal account.
What questions should i ask the manager?
You can ask about the technical features of the yacht, possible routes of the journey, additional options for improving the journey, etc. The more information you get, the more impressive your vacation will be!
How do i perform advanced booking?
You can just ask the boat manager to do it. For example:- Hi, John! Is it possible to reserve the boat for a couple of days for me? I need to discuss my choice with my friends.- Sure. The boat is reserved for 2 days.You see, there are no cumbersome procedures. Everything is swift and convenient!
Is there anything i shouldn’t tell the manager?
For safety reasons, we ask you not to disclose your personal phone numbers and mail addresses.
Payment and deposit
What is the payment order?
We act on the basis of the contract concluded with the charter company. As such, you perform a direct payment to the company through us without any interim retaining of funds. All the transactions from the bank card are performed via secured connection and are serviced by Raiffeisenbank. This company acts as a payment gateway and accepts payments in any form, adhering the toughest industrial standards (PCI DSS).
Which services must i pay for?
There is a set of services, which shall be paid for in addition to the charter cost. However, it seems unfair only at first sight. These are useful services such as cleaning and provision of linens. Sometimes a charter company may require payments for an additional set of services in amount of 300-400 euro. Though if you thoroughly analyze the options included you will find this cost often covers Wi-Fi, a phone with a local SIM card, insurance of a deposit, provision of an outboard engine, transfer from the airport and so on!
What is a deposit?
Yacht rentals require a deposit, which shall be paid directly prior to embarkation. This amount covers any unintentional damages caused by the crew members. The deposit is returned at the end of the journey after examination of the board. It is extremely important to completely and accurately fill out the checklist at the yacht acceptance. We also recommend using the deposit insurance option.
Refund policy and cancellation conditions
All information on the refund policy is specified in the booking order form prior to the payment stage. If the booking has been cancelled, 50% of advanced payment is typically non-refundable. In the case of cancelation less than 45 days prior to the booking date, the total amount of payment is typically non-refundable. In the case of cancelation due to serious illness or death of a customer or his/her close relatives, partial or even full refund is possible, as well as postponing the booking. However, decisions are made on a case-by-case basis.
What is a crew list?
This is the list of all the passengers (crew), required for your journey. This list must be submitted in advance in order for the charter company to register all persons included on the list. You can create this list online through our website, thus saving a lot of time.
Why do i have to send a license?
The charter company needs to check in advance that you have a right to sail. It is required beforehand because if it becomes clear that your license is unsuitable or invalid, you would have to employ a skipper and submit an additional payment for this service. Otherwise you will be prohibited to leave the harbor. You would probably agree that such surprises are not among the exciting adventures you had in mind for your vacation.
What is required on board?
Firstly, you should keep in your mind that space on board is limited. That is why it is not practical to take large luggage cases with you. It is better to have some soft bags. It is not recommended for women to wear high-heeled shoes. In general, you should choose the clothes in accordance with the purposes of your journey and the weather. If your vacation includes shopping and entertainment ashore it is a good idea to bring some clothes that would be convenient and suitable for the situation. If you plan to relax and spend your time sunbathing and swimming, a swimsuit and sunscreen would be enough. However, it can be quite windy in the evening, so please do not forget to take some warm clothes as well.
What documents are required for the yacht rental?
The list is short: the voucher issued by our company, your passport, the crew list uploaded to the personal account, and your license (in case you rent the yacht without a skipper).
How do i find my harbor and boat?
Immediately after the payment we send you all the information about the boat’s location and the manager’s contacts so you will have the exact coordinates and the prompts with guidelines. Moreover, the voucher will contain a list of the things required for embarking on the yacht.
When can i get on board?
It depends on the chosen yacht and destination. The information on the time of embarkation is always specified on the page with the boat’s description. In most cases the embarkation takes place after 5:00 p.m. and you spend the first night on board. It is also possible to ask the manager of the charter company for early embarkation. Please, take into account that some companies provide this service at an additional cost.
How do i get on board?
Upon arrival to the harbor you should find the charter company’s office and fill in a simple registration form. You will need only your passport and our voucher for this procedure (remember, you have already sent the crew list and the copy of your license via our website). After that, representatives from the company will guide you to boarding and conduct a brief instruction. Then you’re ready to go! The registration procedure usually takes about 30 minutes.
Do i need to make any additional payments before the departure?
Yes, in addition to the deposit you will likely need to pay for additional services. These additional services may constitute some formal payment like a tourist tax. However, they can include some serious services for making your vacation more comfortable, impressive, and safe. Some of the services may be compulsory, while the others are optional. The typical list of services is as follows: bed linens and towels, an outboard engine, a net for children’s safety, a Wi-Fi router, a phone with a local SIM card, etc. You ALWAYS have an opportunity to get familiar with the list of the additional services, accompanying your order.
Can i have any gadgets and charge them on board?
If you are planning to take your favorite gadgets with you (telephones, tablets, hair driers and electric shavers), it is practicable to choose a boat with an inverter. This device allows you to get 220 V voltage from the socket, when the engine is running. Please, take into account that the engine is usually running for about two hours a day. For this reason, it will not be possible to charge your gadgets for long. If you are an active user of electronic devices, it is better to have a separate vehicle-borne generator. If you choose the yacht without an inverter r a generator, you will only have electricity in a harbor.Please note, while at sea your mobile phones will probably fail to find a network. It also has an advantage: it is beneficial to take a break from talking on the phone.
Is there a shower on board?
Yes, all yachts are equipped with a hot water shower. Please note, the water supply on board is limited, so if you run out of water, you need to visit a harbor. We also recommend using only environmentally friendly bathroom supplies so that you don’t contribute to environment pollution.
Would i have internet access on board?
Yes, most boats are rented with portable Wi-Fi routers. Sometimes this service is included in the order cost, though sometimes it is provided at an additional cost. It is better to ask about availability of this service in advance.
Should i return the yacht with a full or empty tank?
You should return the yacht with a full tank or pay the cost of fuel and time fueling to the charter company. This ensures upcoming guests have the opportunity to enjoy a sea journey as well. You can discuss the possible options with the yacht manager at embarkation.
What will happen if i fail to return the yacht in time?
It is a very serious violation, as you spoil the vacation of the following guests. Fines incurred as penalty can be costly. The details are specified in the contract of use for each boat. Actually, it is cheaper and easier to designate extra time for your return.
Whom shall i contact if i have a problem?
It depends on essence of the problem.
- We do not render consulting services during boat selection and booking stages, because we are sure that it can be perfectly performed by the boat manager.
- If a problem occurs during your vacation, you should contact your operator first. The operator’s contact data is specified in the voucher. If you failed to contact the operator or the operator’s support did not satisfy you, it is always possible to contact our customer service.
- In case of cancellation or updating your booking, you should write to our customer service.
What is a yacht tour?
A yacht tour is a package offer for renting a yacht. The offer includes not only the rental of a motor or sailing yacht, but also the services of a professional crew, meals, a well-thought-out itinerary and additional services. In our company, you can organize a turnkey tour, which will be absolutely everything.
We have not been on a yacht - is a yacht tour right for us?
In our company we adhere to the principle that yachting, like the sea, is open to absolutely everyone. Modern yachts make holidays safe and comfortable for people with a wide variety of requirements. A yacht today is spaciousness, hotel-like convenience and complete freedom of movement!
What is and is not included in the tour?
It depends on the specific tour. Our yacht tours always include a team and a personally verified route. Additional services such as food, transfer and water toys may already be included in the price, or may be provided for a fee. This information is always available on the tour page under 'Prices'.
Is yachting only for the elite?
No and no again! The cost of a yacht tour starts from 7000-8000 euros per week for 6 people, which means that the price for one person is 160 euros. Most importantly, do not forget that a yacht is a floating villa, and you save on car rental, getting the opportunity to comfortably explore many interesting places.
Can i trust your company?
The sea is our favorite business and way of life. RentalYachts company. com is a European company headquartered in Croatia that has been providing yacht charter services for over 10 years. All of our managers have personal experience in yachting, and our clients have sailed over 1 million nautical miles in total. We work with leading "marine" insurance companies and our prices, booking conditions and cancellation policy are among the best.
Will we get bored on the yacht?
Very unlikely! Firstly, if this is your first experience in yachting, then every day will be filled with new experiences even from those places that you have seen from land. And secondly, rest on a yacht is always adventure and romance! Hidden from prying eyes with the clearest waters, winding coastlines and new islands every day, water activities for all tastes - from snorkeling to jet ski races, romantic dinners with sunset views, and much more.
Children and a yacht are incompatible?
This is a common myth! On the contrary, for children, a yacht is a new world and real adventures. The exception is very small children, but they can often be seen on board the yacht. Here you can read an article from our blog about relaxing on a yacht with a child: https://rentalyachts.com/ru/blog/articles/7 https://rentalyachts.com/ru/blog/articles/48
What if seasickness?
According to our statistics, only 1 in 10 guests suffers from motion sickness, which nowadays can be easily corrected with the help of simple medications. Also, the captain will never lead you to those places where the pitching is really strong.
How is the yacht check-in organized?
Checking in on a yacht is no different from checking into a hotel. You will be provided with a voucher with a map of the host's location in the port and all contact information, and your personal manager will always be in touch to resolve unforeseen issues.
Check-in times vary from specific tour, but usually it is from noon to 15-00. If you arrive early, you will be provided with space for your luggage while waiting, and if it is late, you will be checked in on board, and the paperwork will take place the next day.
What team will i have and where is it located?
A standard tour involves a team of captain and hostess who is responsible for yacht catering and cleaning. However, we have many tours of an increased level of comfort, where the team includes several people, each of whom is responsible for his own business - cooking, serving meals, cleaning, helping the captain, etc.
The crew never lives in the same space with the guests - there are separate cabins for them in the bow of the yacht or in other special compartments. No less important task than serving guests is the task of preserving the privacy and boundaries of the personal space of each of the passengers.
How is food organized?
The main thing in eating on a yacht is that you will have a personal chef, and often also a steward or stewardess, who will delight you with local cuisine throughout your vacation. The menu can be agreed in advance.
How is the cleaning organized?
Cleaning takes place imperceptibly for you - and this is perhaps what you need to know about it. Dish washing, cleaning of common areas is carried out by the staff. In some cases, the cleaning of the cabins is left to the guests. On some tours, daily bed linen change is included. And in any case, it can be arranged upon request.
Is the route fixed?
There are no clear boundaries in the sea, and you can always change the route at your request or on the recommendation of the captain. Also, do not forget that the route at sea always depends on weather conditions, and in case of bad weather in one place, the captain offers alternative options.
Can excursions be organized?
Yes, there is such an opportunity. This can be done in advance through our company or by negotiating with the captain on the spot.
According to statistics, a yacht is the safest means of transportation, and if you add to this a professional skipper who is personally responsible for the safety of guests, you definitely have nothing to worry about. The yacht is always equipped with life jackets, and if you wish, you can install protective nets, which can be important for families with children and pets.
Wi-fi and charging gadgets
Our yachts are equipped with wi-fi routers and sockets for recharging electrical devices.
Will it be hot on the yacht?
On a yacht it is necessary to distinguish between two times of day - day and night, which differ more than on land. The day is always cool thanks to the open space. The night is very different from the season and the region. During the hottest months, when the water is hot, it is best to sleep in cabins with air conditioning or a fan, but as soon as the heat recedes or a cool breeze begins to blow, the night time on the yacht becomes unusually pleasant.
Prevention of covid-19
All yachts must undergo sanitary epidemiological treatment after each sailing. The protst authorities are monitoring this, so this is done even better than in hotels. A side effect of this is the exceptional cleanliness and order in which you receive the yacht.
Terms & conditions
How to choose and book?
On our website you can choose a specific tour or leave a request in a free form. You can also contact us by phone or WhatsApp.
Will i have a personal manager?
Yes, we attach a qualified specialist to each client who will answer all your questions. And for those clients who are at sea - there is a round-the-clock support.
Can i change the number of days on the tour?
In most cases - yes, and moreover, we can develop a unique route of any duration for you. The exception is event tours for specific dates and tours, the duration of which can only be a multiple of a week (7 nights, 14 nights, etc.)
What documents are needed for booking?
At the initial stage, we only need a foreign passport of one of the participants in the trip, and no later than 1 week before the trip, guests fill out their passport data to send it to the captain of the yacht.
How do you pay?
Payment is made on the basis of an agreement with a company in Croatia for an account in euros or a bank card on the website.
What is a deposit?
The deposit is a deposit that is paid upon check-in to the owner of the yacht in case of damage inside the yacht caused by guests during the rest. The deposit is not required for all tours, its availability is always indicated in the 'Booking Conditions' section on the specific tour page.
What are the cancellation conditions?
Cancellation policy is subject to concert tour and booking dates.
In most cases, the payment for the tour is divided into two parts, 50% when booking and 50% one month before the start of the cruise. Payments of 30-70% or other ratios by agreement are also possible.
Some tours require a deposit or APA.
The deposit is a security deposit that is payable immediately prior to boarding. It will cover any accidental damage caused by any of the crew. The deposit is returned at the end of the trip, immediately after the inspection of the yacht.
APA (Advance Provisioning Allowance) is a form of deposit to cover additional costs. It is 20-30% of the tour cost and is paid together with the second payment. This amount is transferred to the captain and is used for organizing meals during the cruise, paying for fuel, parking, excursions and other expenses. The captain will keep records and will inform if it becomes necessary to increase the APA. At the end of the cruise, an expense report is provided and the remainder is refunded, if available. Depending on the region in which the tour is organized, the VAT tax must be added. It may not exist outside the EU, but it exists within it and depends on the conditions of a particular country.
Also in our company there is a personal attitude to booking cancellations - we go to a meeting as much as possible, make date changes or find a replacement booking for other guests.
What documents will i receive after payment?
You will receive a voucher with all contact information.